Privacy Policy
This Privacy Policy explains how Brian's Brain, LLC ("Inksightful," "we," "us," or "our") collects, uses, discloses, and protects information when you use Inksightful's website, mobile app, and related services.
Plain-language summary
- Your notebook library is stored on your device. Inksightful servers are not the long-term home for your notebook archive.
- When you ask Inksightful to recognize handwriting or organize entries, selected page images, recognized text, and processing metadata are uploaded to Inksightful's backend for processing.
- Uploaded notebook content stays on Inksightful servers only as long as needed to process jobs, return results, troubleshoot failures, comply with legal obligations, and protect the service.
- Inksightful sends notebook content to third-party AI providers, currently OpenAI, to perform processing. OpenAI will not train its models with your data. OpenAI may retain its API abuse-monitoring logs for up to 30 days.
- Do not use Inksightful for content you cannot share with third-party processors.
1. Information we collect
Depending on how you use Inksightful, we may collect:
- Contact information, such as your email address and any information you submit through the website or support email.
- Account information, such as your Sign in with Apple identifier when you choose to sync credits across devices.
- Notebook processing content, such as scanned page images, recognized text, entries, people, topics, and processing metadata that you submit for cloud recognition or entry grouping.
- Usage and job information, such as job IDs, page counts, status, errors, usage limits, credit balances, and diagnostic metadata.
- Purchase and entitlement information, such as RevenueCat app user IDs, product identifiers, subscription or credit status, and balance information. We do not receive your full payment card details.
- Device and notification information, such as push notification tokens if you enable completion notifications.
- Technical information, such as IP address, browser or device details, logs, crash reports, and security events.
2. Notebook content and remote processing
The app stores your notebook library locally on your device. To recognize handwriting, organize entries, and provide related features, Inksightful uploads selected pages, recognized text, and processing metadata to our backend. Our backend may send that content to AI providers, currently including OpenAI, to perform the requested processing.
We require service providers that process notebook content for us to protect that content consistent with this policy and to use it only to provide services to Inksightful. Under OpenAI's API data controls, API data is not used to train or improve OpenAI models by default. Inksightful has not opted in to OpenAI using API data for model training or improvement, so OpenAI does not use notebook content submitted through Inksightful to train or improve OpenAI models. OpenAI also states that API abuse-monitoring logs may contain prompts, responses, and related metadata, and may be retained for up to 30 days unless longer retention is required by law or reasonably necessary to protect OpenAI's services or a third party from harm. OpenAI's broader business privacy commitments are described in its Enterprise Privacy page and its Privacy Policy.
The backend is a processing service, not the long-term system of record for your notebook archive. It is designed to return job results to the app and remove uploaded job files after processing and result retrieval or job deletion. The app keeps the long-term notebook copy on your device.
3. How we use information
We use information to:
- provide scanning, recognition, search, entry grouping, and related app features;
- operate support and service communications;
- authenticate users and protect accounts;
- manage subscriptions, consumable credits, usage limits, and refunds for failed processing jobs;
- send optional job-completion notifications;
- debug, secure, maintain, and improve the service;
- comply with legal obligations and enforce our terms.
4. How we share information
We do not sell your personal information. We may share information with:
- service providers that host, process, secure, monitor, or support Inksightful;
- AI providers, currently OpenAI, used to recognize handwriting or process notebook text;
- Apple for sign-in, app distribution, payment, and notification services;
- RevenueCat for purchase, entitlement, and credit-balance management;
- email providers for support, product, and service updates;
- authorities, courts, or other parties when required by law or needed to protect rights, safety, and security;
- a successor organization if Inksightful is involved in a merger, acquisition, financing, or sale of assets.
5. Retention
Local notebook data remains on your device unless you delete it or use device backup/sync features outside Inksightful. Remote job files and uploaded notebook content are retained only as needed to process jobs, return results, troubleshoot failures, comply with legal obligations, and maintain service integrity.
Account, purchase, usage, support, and security records may be kept longer when needed to operate the service, resolve disputes, satisfy legal requirements, prevent abuse, or maintain accurate billing and entitlement records.
6. Your choices
You should not use Inksightful for notebook content that you cannot share with third-party processors. You can delete notebook data in the app, delete your Inksightful account from the Account screen, opt out of email updates using unsubscribe links where available, disable push notifications in your device settings, and contact us to request access, correction, deletion, or export of personal information we control.
Account deletion removes Inksightful-controlled account records, sign-in sessions, push notification registrations, and server job data associated with your account. It does not delete the notebook library stored on your device or cancel Apple-managed purchases. We may retain Apple, RevenueCat, purchase, accounting, security, support, and legal records when needed. Per-user usage counters are removed from your account and folded into aggregate service totals that are not shown as a user row.
7. Security
We use reasonable administrative, technical, and organizational safeguards designed to protect information. No internet service, device, or storage system can be guaranteed to be completely secure.
8. Children
Inksightful is not intended for children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child provided personal information to us, contact us so we can take appropriate action.
9. International processing
We and our service providers may process information in the United States and other countries. Those countries may have privacy laws that differ from the laws where you live.
10. Changes to this policy
We may update this Privacy Policy from time to time. If changes are material, we will provide notice through the website, app, email, or another reasonable method. The effective date above shows when this policy was last updated.
11. Contact
Questions or requests about privacy can be sent to hello@inksightful.app.